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About CEZCON CRM

Cezcon CRM is the best sales management software in Dubai UAE designed to increase sales, and improve opportunities to connect with prospects. Businesses benefit by upgrading their customer experience, resulting in long-term profits.

7+
Years of Experience

Developed by CEZCON, a Dubai-based software developer and IT support firm, CEZCON CRM has been successfully implemented across companies from various industries, since 2015.
The majority of business people spend a lot of time managing, interacting, emailing, calling and following up on customers. If these tasks are productively managed, they can powerfully utilize the time to improve the operation workflow. Providing your customers with consistent and reliable service throughout their journey is also a key to retain them.
CRM is an effective tool for small, medium or high profile companies aiming to grow their business portfolio. A well-defined CRM, will make life easy and the job enjoyable for employees, thereby propels growth for the organization by minimizing the efforts of C-level executives.
The key benefits of the leading customer relation management software include:
Keeping track of customer and potential lead profiles.
Lead prioritization assistance for sales and marketing team.
Improve follow up and sales closure.
Following prospects on a sales funnel as you analyze sales data.
Effectively manage team interactions.
Provide high level analytics and data storage.

How can CRM benefit your business?

Cezcon CRM is an easy to use business solution software that enhances your ability to reach the customer, understand their behavior, and tailor the business interactions to convert them into loyal customers. We deliver customized features depending on clientā€™s preferences and business operations.
Increase Your Business Profitability with Cezcon CRM
Our goal is to create loyal customers and thereby help your business grow and establish strong company reputation

Automation

Using our cloud-based customer relationship management tool, you can automate the marketing, sales, and support activities to improve the efficiency of your business while increasing revenue and fast-tracking growth.

Sales & Marketing


With CRM systems, all departments can interact with each other and respond faster and more effectively to market trends and customer behaviors. This reduces the sales cycle and improves conversion rates, thereby increasing profits.

Operations

Simplify, streamline, and automate workflows to efficiently manage customers, leads, and opportunities.

Cost Management

The cost estimation feature gives you a breakdown structure to plan your budget by identifying the cost drivers, such as materials, equipment, manpower, assets, and facilities. This allows you to estimate the total cost of delivery for projects.

Mobile CRM

Cezcon Mobile App is an intuitive product with all the features of a CRM that will keep your data organized and easily accessible no matter where you are, that will improve customer interactions for long-term success for your organization.

Support Tickets

It is easy to manage customer requests using our online CRM Support Ticket system. Responding to customer queries promptly and quickly will improve customer satisfaction and retention.

Business Intelligence

To simplify the decision-making process, our BI tool will help you collect and analyze operations data as well as deliver real-time interactive reports.

Analyze Customer Behavior

A company's ability to succeed is dependent on how well it understands its customers. Enhance your return on investments by gaining a proactive relationship with customers, knowing your customer better and engage with them on a more personal level.

Sales Forecasting

CRM will help you to take advantage of every data you get with prebuild report template or generate customized report like sales this months, revenue by person or products, leads by source or industry, employee daily reports, sales cycle duration, individual performance, profits and much more

Performance Overview

By using visual data, it is easier to discover trends that might not be apparent through manual analysis. You can track the performance of your sales executive as well as generate custom KPIs, and business metrics like conversion ratios. With these performance tracking tools, an in-depth analysis is possible that will have a greater impact on your business.

Return on Investment

The ability to convert a lead into a buying customer is one of the most important metrics for every company. The inbuilt features of Cezcon CRM will improve your response time and qualification rate with your customers, resulting in improved conversion rates and better ROI.

Personalization

Your CRM database contains all of the information that provides an opportunity for you to build deeper relationships with your customers through personalized communications.

More Sales Opportunities

CRM will perfectly integrate with the workflow of your organization, boost customer engagement with consistency. With analytics, you will be able to track sales progress and devise strategies to get more sales.

Increased Retention

With CRM, you'll be able to provide a great customer experience that goes beyond expectations. This is made possible by continuously nurturing your customer relationships and building trust so that customers keep coming back to you whenever they need your services.